When it’s time to replace your telecom system, the devil is in the details – and there are a lot of details. Virtually every business depends on its telecommunications systems – and the bigger the company, the more crucial, and the more complex, those systems become. When the time arrives (and trust me, it will arrive) to replace an outdated or under-sized telecom system, the company official(s) responsible for making the necessary arrangements will be faced with a daunting project. Whether you’re a knowledgeable Chief Information Officer or simply the luckless official on whose desk the job happens to land, you will need help. Even the most experienced CIO is unlikely to list acquisition and implementation of a new telecommunications system among his or her day-to-day tasks. And the price tag on such a project routinely exceeds the average CIO’s spending authority, meaning other company officials will be involved in approving and overseeing the…
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